Why internal communication trumps everything (even product)

It was the fourth month in a row that we missed our sales target. "How could this be?" we all asked ourselves in the monthly sales meeting time and again. We had very senior sales staff and the engineers were some of the best in the business. Additionally, our clients were all prepared to buy … Continue reading Why internal communication trumps everything (even product)

The 36.000ft view, and why everything makes sense from up there…

Take a step back. Breath. Remove yourself from the situation. Just look, watch, observe and try to get an understanding of the big picture. Not that one problem or customer or strategy, but the whole thing. If it doesn’t work, then you have to go back further until everything makes sense. This is advice which … Continue reading The 36.000ft view, and why everything makes sense from up there…